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Old 05-31-2013, 05:33 PM  
suesheboy
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Join Date: Nov 2002
Location: FL - TN/NC
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Quote:
Originally Posted by deltav View Post
Better to call them with time-sensitive stuff like this, then the tech can see the problem firsthand. Especially with Webair, I've found the quality of tech support is much better on the phone than via their email ticket system.

edit: just tested my FTP, works fine here.
On the ticket they were asked to call so of course they emailed me instead...asking the wrong questions of course.
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