Quote:
Originally Posted by Some Guy
All I know is their stats rarely work for me and their customer service isn't as on-point as it used to be back in the day. Forms also seem to take a bit too long to load.
I've been loyal to CCBill for 13 years now so I hardly want to see them crash and burn. I hope they keep making improvements, address the issues everyone's been bringing up, and get back on track before everyone jumps ship and starts using other processors.
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I recommend everyone who feels this way (and I agree 100% with your post here) write & let them know.
I.e. not a support message about some specific issue, but rather a "you guys need to fix this-and-this or you're going to lose me & others as a processor". From everything I've heard they do have some upgrades in development, but they really need a fire lit under their collective asses as those have been waaay too long coming.