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AK, our office info is not hidden. You can call during PST business hours to discuss with a manager:
220 Humboldt Court
Sunnyvale, CA 94089
Toll Free:
(888) 575-8383
P: (408) 745-5400
F: (408) 745-5675
We prefer to link people directly to the forms on the government websites in case they have gone through minor changes and any saved locally would be rendered obsolete.
Our annual requirement for having a W8 on file has been in place for a good number of years now. I'm sorry you received the warning email before your questions were fully answered. If you would like to email me or any of the FFN managers, or call the office, we are here to help you. We're not trying to keep your money, as obviously we would prefer you to have a happy relationship with us and continue to make money with your campaigns.
elli (at) streamray.com or streamrayelli (at) gmail.com
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