Quote:
Originally Posted by facialfreak
If you have a shopping cart, they can add the BASE UNIT to their cart, and then select the additional components they wish to buy?
It just means that you would have to explain it thoroughly, that the said unit is the base unit, and selecting various add-ons will greatly enhance the functionality of said base unit ...
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From what I understand they could add some of the customization. They make statues and they customize them to look how you want them so the customer often ends up describing to them what they want it to look like. In the past they have used forms to have people write in what they want it to look like, but they found out that often times people aren't very good at writing their thoughts down and they end up with something they don't like and return it. So, over time they have found that calling the customers and asking them is the easiest way to do this.
They have you tell them when a good time to call is and they say on the site that they will call to get the details so it isn't a surprise to client. The client can also call them.