Originally Posted by RandyRandy

I want to buy a Bitcoin and use it to pay an online merchant. They accept Bitcoins and Litecoins only. So, since Wednesday I've been trying to make the transaction. Everyone says BitInstant is the way to go. Problem is, BitInstant isn't processing buy orders - they finally put up a notice on their site that they are doing maintenance on their backend and it will temporarily affect transactions. Nice! At least they did that after ignoring my support tickets. Trouble is, I don't see another alternative to BitInstant for buying quickly and then using it to pay the merchant.

Maybe it's different if you want to buy/sell as an investment, but I want to get in and out, using it only to pay for a service - I don't want the transaction to be prolonged and then get hurt by market fluctuation.

Rule number one in business: make it easy for people to buy your product.