Quote:
Originally posted by CarolCox
Our historic chargeback ratio is 0.51%. We have never had a month in over 7years of processing where our chargeback ratio hit 1%
The main reason, I believe, is good customer service. We have e-mail, Instant Messaging, and a customer support 1-800 number that people can call with comments, complaints or cancellations.
We also never promise what we don't have, and back up the front-end sales pitches with members areas with substance.
By putting a little effort into your site, and your support, it's easy to maintain a CB ratio of under 1%
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yes.. but you have an affiliate program right? What if some fucker signs up.. uses stolen credit cards and does 20 sales to try to get some money.. your fucked.. this is like taking a huge gamble.. or your going to have to personally know every webmaster and make sure they aren't doing any sneaky shit..