09-18-2013, 01:07 PM
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#1 for Content Licensing
Industry Role:
Join Date: Sep 2006
Location: Studio City, CA
Posts: 2,084
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Quote:
Originally Posted by pompousjohn
If he signed a contract and defaulted on it then that sucks but I don't think you'll be seeing any money from him. He defaulted because he didn't have the money, suing him isn't going to change that assuming you did actually sue, and based on your discussing it on a public board I do not believe you did.
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It's really a matter of principle here. The guy called us countless times, spoke to Tristan countless times on the phone, spoke to me (Anthony) and was hounding us for the price break in month one, GUARANTEEING he would pay the difference in month 2. A lot of time was spent on this one person, and it was all a scam.
So yes we did file a suit. because he clearly downloaded all the content, admits to uploading it, and admits to charging back his 2nd installment that included the amount remaining from 1st installment that he admits to downloading and then uploading.
It's obvious his intent was to dangle a 12 month contract (SIGNED) in return for getting a break on 1st installment. And then simply saying "I dont wanna do this anymore".
We have had our issues.... back in 2009 to 2011.... but since we implemented the auto download system things have been pretty smooth and customers happy. We have had 1800 orders in 2013 alone, so clearly we're doing something right.... do we have bumps in the road, sure we do but I address all issues and fix them right away, nothing lingers.
But when people like this come along and basically lie through their teeth, issue a chargeback and outright don't pay for what they agreed to pay for, download and use the content and then walk away from a signed contract like its' meaningless, then we have to take a stand against this kind of shit.
Anyone who has an issue with us, knows they can contact me direct at [email protected] or call me direct on my cell at 401-432-4433 or my office 310-855-3369. We have nothing to hide, we aren't out to rip anyone off.... our job is to deliver content at great prices. We did that here and bent over backwards to appease this guy and get him going. In return he lied, he charged back, he stole.
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