Quote:
Originally Posted by johnnyloadproductions
I used webair for about 8 months, didn't have any issues.
I just consolidated a couple projects onto a dedicated with another host I had.
Webair Danny was very professional and followed up with how I was doing.
Their support was nice and prompt if I needed it.
No issues.
<serious> my webair success story. </serious>
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ive been using them for a while as well but they have been gradually getting worse and worse and its at the point where their server guys have no idea what they are doing...i mean not being able to find a folder?
i remember when i could log on the live chat at any time and get someone that would help me with my problem and now its just some guy just saying random things that pop up on google hoping they would work
i explain my issues and i explain what i think it is and they dont even bother reading that and give me replies like 'im not sure what is causing that redirect' but dont actually look into whats causing the redirect, that is just the answer to the problem
i submitted an urgent ticket and 25 minutes later it is just pending! when i was starting with this stuff and was with the dreaded dreamhost they NEVER waited 25 minutes to reply to a ticket especially an urgent one, even pacificrack or quadranet or whatever they are called today wasnt as bad and i moved from them to webair