I'm Stubborn: 15 months and 14 emails to collect $300 in old revenue
I won't be naming the program because (a) it's nearly defunct with no new content in years and (b) I got paid in full.
But you know the joy of little NATS programs where you promote them a bit, get a couple sales, but never push them over the payment minimum before moving on to something more useful?
All the way back in 2008 I started promoting this one site. Got a few sales and an active rebill or two, but even then the content was getting stale so I didn't keep promoting.
Fast forward to 2012 when I got a new sale from old links and the revenue finally popped above $100.
They sent me a check. It bounced.
I contacted them. They said the amount was too small to pay me by wire. It was Paxum or nothing -- and I didn't have Paxum at that time. They didn't seem too interested, frankly, in making good their bad check. I could have made a stink about it under my state law, but for a measly $100? Naw. I'm not as prosperous as I used to be, but my time still has value.
So we agreed that I'd apply for a Paxum account and that they'd pay me for the bounced check when I got one. Meanwhile, my new sale was rebilling at about $15 a month.
Well, I applied for Paxum and had the usual documentary problems -- no combination of available IDs and utility bills and such could be found that had addresses they would accept, since I live way out of town and do most of my business through a P.O. Box.
So I had to rejigger some of my utilities and banking to make Paxum happy. That took time. In fact, it took just under a year before I actually got a working Paxum account. (I had given up, set some documentary changes in motion, then dropped the ball about the need to go around the track six more times with Paxum; I didn't resume getting serious about it until KinkyDollars lost their ability to pay with PayPal late last summer.)
So, when I finally got Paxum earlier this fall, I immediately contacted this program and asked for my bad check reimbursement, along with most of a couple of hundred bucks that had been accruing (but not reaching their huge wire transfer limit) for the previous year. I wasn't sure they'd pay the old bad check after so long, but I figured it couldn't hurt to ask, and the accrued rebills were a no-brainer.
Long story short, first they asked me to wait while they looked into it, then they ignored all my emails for two months, then they refused to pay me anything, saying I'd waited too long to ask. After some wrangle they finally agreed to pay me the old bad check but not the current rebills. I gave them the old WTF? on that, then finally after more wrangling they agreed to pay me more-or-less in full. And today -- 15 months and 14 emails later -- the money finally hit my Paxum account.
No way in hell collecting $300 was worth that much effort. But I've been burned so many times in this business, I get stubborn. SO stubborn...
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