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Mutt, you already know you are dealing with a low level employee who doesn't know the first thing about the porn industry. Just answer the questions and be done with it.
At the same time, I've met some really smart people today. I talked to one guy who is using YNOT Mail in conjunction with NATS. You sign up and you automatically get added to a list that that send out new info about new updates, but also adds you to an auto send list that sends you offers to other sites every week (automatically). At the same time, if you cancel your membership to one of his sites a day later they (automatically) get mailed a come back offer good for all of his sites, and also get added to a new list where you get emailed other offers on a regular basis.
Once you sign up to his site your email gets added to his system, and from then on everything is automatic. It's helped with retention, it's helped getting his old customers back, and it makes him money with sales to other companies.
It's fucking genius.
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