Originally Posted by DeanCapture

Hey Mitch, I just wanted to thank you for taking care of that issue when Naked.com made an unauthorized charge to my credit card a week or so back. I tried over and over to get them to fix it but it wasn't until I emailed you directly that it got resolved. Then they replied back that there was a "billing error due to a system error". Not sure what that means exactly and nobody took a moment to explain but at least the charge was reversed and I wanted to thank you for that. I would have thanked you earlier but after I gave you all my info, I never heard back from you on this so when I saw your post here, I thought I would thank you publicly.

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Dean