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Old 02-04-2014, 04:19 AM  
Alex911
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Join Date: Apr 2010
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Quote:
Originally Posted by Matyko View Post
I will post this in every ccbill related thread until this fucking problem is not resolved.
Its been 45+ days since I got this reply admitting they know about this issue.

"Hello Matyas,

My name is Morgan and I am an Admin Support Specialist here at CCBill. I understand you are having trouble with the Referring URLs report. I apologize for any inconvenience this has caused.

This is a known issue; there is currently a support ticket open with our Development team in regards to the functionality of this report. They have not yet provided us with an estimated time frame for a resolution, but I have added you to the ticket (ID: 15874) so that you will be notified automatically of any updates.

Please let me know if you have any questions or if I can be of further assistance.

We value your feedback! Please let us know about your support experience today by taking a short survey: http://www.surveymonkey.com/s/ClientSupportSurvey

Regards,
Morgan F.
Admin Support Specialist
Email: [email protected]
Phone: 1-800-510-2859; Option: #4
Fax Number: 480-449-8801

Please note, based on your request, your CCBill account settings may have been modified. Please verify all changes that may have been made and contact the CCBill Client Support department to correct any problems."


I've noticed that too. Any idea why they're not able to track referring pages?
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