armysmoke

Chris you fucktard. You really want to be smug about this and make me look like the idiot. No fucking way.

I was trying to be nice with my post above about your script. I felt bad that I made your script look bad posting on your thread.

It was ME ALONE that figured out what the damn problem was with the xhamster feed. You don't know your own DAMN script. Fucktard!

Now, the truth about his support or the lack of support.

Chris answered four support related email questions after I purchased the script. His responses were the same BS as everyone else gets.

"Your server."
"The issue is with your import file. Make sure you're using the correct format."
"It works on my server."

He then stopped answering all support related issues. He just blew me off. I guess that is standard for TubeAce reading other members comments. I must have sent him 10 support related emails and even used his support form. No answer.

I then filed a paypal Resolution requesting a refund due to no support.

He answered paypal stating that he gave me hours of support and his terms were no refunds.

He spent a total of 5 minutes answering my previous four support questions with his canned responses (see above).

I then escalated to a paypal charge back. Well guess what? I started getting emails from Chris. It was the same damn dumb shit canned response.

The error message in question was

Video skipped! Video titled 'Tube Ace xHamster Import' duration not an integer: .

His answer was

"The issue is with your import file. Make sure you're using the correct format."

Well, his instructions on his site http://wordpress.tubeace.com/nav/doc...amster_import/ are WRONG WRONG WRONG. You DO NOT put the link generated by xhamster in a txt file and load it from the site admin.

You MUST take the link, put it in a web browser and then it will list all the links to the video, thumb, etc. You then have to copy and paste all links from the web browser and put it in a excel spreadsheet and save it as a .cvs file.

Then, you go into the site admin and load the .cvs file.

I was even nice enough to send him the correct way to load xhamster feeds to put on his site. However, he has not changed them. I don't think he knows how.

He did answer my emails at 11PM EST but as always the same damn BS canned responses.

I canceled the paypal charge back because I got the script to work. I did the right thing since it does work. His instructions are WRONG though. If he knew his script then there would never have been an issue.

My opinion on the script is the same. It's worth the $80 only if you know how to troubleshoot scripts.

Remember though, you get no support from TubeAce.