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Old 02-21-2014, 08:28 AM  
RuthB
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Join Date: May 2005
Location: Vancouver, Canada
Posts: 7,247
Quote:
Originally Posted by EddyTheDog View Post
I asked this years ago - What are you doing about Chip And Pin?..

I need to renew again soon - Will I get a Chip and Pin card?....

Last time I asked I was told 'We are looking into it' - Or something similar - That was ages ago...

I can use the card in less and less places every day here in London - One cash machine in my suburb - In less than a year it will be in the US as well.....

What's the story - Am I going to pay for a card I can only use on the internet?..
Hi Eddy,

At this time we do not issue chip and pin cards. It will be implemented in the future and when that happens we will reissue the chip and pin card free of charge to customers who need to change it.

Thanks,

Ruth
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