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Originally Posted by **********
Acer think of it this way. Only you would have all of the documentation necessary to prove who you are, right? Maybe its possible that someone else is pretending to be you? Maybe they see someone trying to log into your account?
Imagine if you had money in the account and someone else is trying to get it, claiming to be you. Maybe he has your credit card info and a utility bill because he stole it out of your mailbox (this happens often). If Payoneer or anyone else let someone else access your account, you would be in here screaming that Payoneer didn't do enough to protect you, right?
Identity theft and fraud in general is a huge problem. Complaining about companies trying to protect you is not helping anyone except the fraudsters.
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Once again,this is not to protect customers,is to protect issuer,for example if they suspect fraud they will ask id and if customer refuse then chance how that customer is fraudster is much bigger.Plus it is also a way to check did customer left real data and not fake.