Originally Posted by Barefootsies

Same here. I needed a minor CNR done, and we're now going on 2 weeks with few replies on the one account, and next to none of the 2nd. We're talking about something that would take most companies a single day to resolve, and I am now on 2 weeks and it's still not resolved despite replying to tickets literally every day.

If they can't handle the simplest of things like a simple CNR, what makes you think they are going to be able handle getting payouts completed on time? I do not know what is going on over there, but the radio silence is not helping them as a company with more people jumping ship because of it.