Quote:
Originally Posted by **********
Do this : Contact AJ at elevated X and let him know the issues you had with it. Maybe he might offer a free month or something like that but regardless I know he'll make it right for you.
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We came up with a solution that might help. We're going to create an exact "test" copy of each site using their templates as a troubleshooting tool.
They don't provide phone support and their ticket system is a pain in the ass. You can't just create a profile and submit the issue, you have to fill in a bunch of standard info each and every time like you're a new customer which seems ironic for a software company.