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Old 04-28-2014, 09:54 PM  
Eschaton
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Join Date: Jan 2012
Posts: 109
Quote:
Originally Posted by jreg81 View Post
You did?

Consider yourself lucky.

They are at least 4 weeks behind with us and no answers, just excuses.

We asked to get all rebill data so we can import it to another biller.

Support Jesper (whom I believe knows way more than he lets on) says "Open a ticket" and tech will handle it. No phone number or name for anyone in Tech, or accounting for that matter.

It's a fly-by-night operation, and it's finally catching up.

Get out while you can.
Have you done that before? I didn't know it was possible to transfer a rebilling account of a customer from one biller to another? I'd be extremely interested in knowing if you can actually do this and how it pans out for you.
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