Quote:
Originally Posted by MissMina
Jesper: The payment delays has been caused by a change in the way our acquirer sends the settlements to us. The acquirers now have to settle transfers with a intermediate bank before transferring the funds to us, this due to new laws and regulations. We didn't expect that the delay would affect us as much as it has and this has caused a delay with the payouts. We do apologize for this delay and any inconvenience this may have caused you, we are working with the acquirers to resolve this delay and find a different method to clear the settlements and avoid this payout delay.
Jesper: I understand that. As soon as I know when the money will reach you I will update you. But at this point I cant answer that sorry to say.
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Heard very similar vague answers and explanations from Jesper all this time also.
Latest from him today was:
Jesper: Payouts will go on Wednesday. I cant answer how many thou but at least a few.
Is anyone going to hold their breath? We certainly won't.
It's only rebills with us too (we long-since pulled them from new sales), so if no money is seen this week we'll probably be cancelling all the rebills too.
We've asked them to give us the rebill data (back on April 25th) and Jesper is still trying to "ask" about that. The answer today was,
"I dont have any more info regarding your request for rebill data sorry to say. I will try and see what I can do about that."