Quote:
Originally Posted by AmeliaG
... or put outsourced remote workers on the drive-thru.
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I don't think many people know that some chains already have this in place, where you order your meal at the drive thru in California, but the order taker isn't in that restaurant, he or she is in India at a call center...
The display screens at some ordering stations show your order as you're placing it (no pickles, etc.) so you can immediately see if it's accurate, ending many translation issues.