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Old 05-28-2014, 09:59 AM  
Klen
 
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Join Date: Aug 2006
Location: Little Vienna
Posts: 32,235
To resolve a problem with traveling,you can set a proxy on computer which you have in your paypal account country,so then your ip never changes.
Quote:
Originally Posted by NALEM View Post
Candid Hotties ... my colleagues and I are based in different countries, and travel frequently.
A change in the country IP address, moving larger amounts of money between each other, receiving funds into one Paypal account and quickly moving it out of the same account ... all can trigger a hold.

Ironically its happens at the worst possible times. While I am not happy about the timing of their verifications or request for additional information, in the end, they are protecting us.

Certain countries like Romania are on a gray list of sorts. They keep an extra eye on the transactions. As long as you have on file your passport, company documents verifying your address and your mobile phone number, it makes things easier.

Always call the local customer service number. The first representative may tell you exactly what you need to do. Comply and call them back immediately. They may tell you they need X days to do X things. Ignore this. Tell them you give them 1 business day. If the problem was not resolved in 1 day, call again and immediately escalate it to their Supervisor. If that Supervisor doesn't release the funds during the call, respectfully demand to speak to that persons Manager. During the entire process make sure to let them know you are taking good notes(wait time/hold in que, name, title/position, time of call, what was promised).

If the Manager doesn't solve your problem during the call, then its time you call the US based Paypal. While they don't have authority to override EU based transactions, the US Managers can call the EU support center and demand action.

Good luck!
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