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Robbie,
You think hamburger flippers, coffee baristas and construction workers are all unskilled labor? Good luck with that. Electricians working in skyscrapers are very skilled and highly trained workers doing an exceptionally dangerous job. I can tell you from experience, the more you pay them, the more you earn. I've hired hundreds of people in my lifetime, across three entirely different industries. In every case I have raised the compensation of my employees well above 'industry standard' and benefited from doing so. In general when I hire anyone I explain to them, within 90 days you will either be getting a raise or you will be fired.
An electrician making 5 dollars over scale can save you a fucking fortune. A likable person who remembers customers names and makes them feel welcome at a Starbucks is gold. They also happen to be the ones who let you know who is stealing, how you can create more efficiency, what your customers are saying, etc... Starbucks has 135,000 sensors working for them and capable of providing quality feedback. They are not in the coffee business. They are in the 'hi, it's great to see you Robbie, how is your mom doing? I hope it all worked out for her... Oh, btw I know you like whole grain, did you see we just got in these fresh whole grain muffins, they are delicious... Want a sample?' business. That relies on their 'unskilled labor' more than anything else.
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