Quote:
Originally Posted by Lichen
What's the proper hosting etiquette anyway? Is it okay to contact sales once every year and ask for a mark down on prices?
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Once a year is too often/quick. They need like 6 months or more (depending on pricing of initial hardware purchase and all other costs related with your service delivery) just to barely recoup upfront costs.
I would say once every 2 years is good though! Either for a free upgrade (usually much preferred than taking a loss in revenue) or a discount.
Go for an upgrade or refresh though and that should make both you and the host happy.
If you are happy with the management on your current servers, just ask your host to refresh your hardware with the above listed spec type and also see about adding another machine (this would be your 2nd , not 3rd now) to try and keep them motivated to do it for you since you will be keeping your revenue level with them approximately the same but getting a whole lot newer and more powerful shit.