Frustration - Trying to book 2 flights to New Zealand...
Via the ONLY travel agent in town, for my Son a future Daughter-in-Laws honeymoon...
I have 'loaded up my card' and its my sons day off from work... And we are told all their systems are down, and so while they can 'talk' to us about it... They cant give any exact prices, times dates or actually make make bookings!!!!
The reason I want to do it via a bricks n mortar local shop, is despite the fact that it costs a bit more - I wanna ensure that I have recourse should they (for some reason - NO FAULT OF THIER OWN) be unable to get the flight...
And people wonder why people are going out of biz, cause everything is being done online these days?
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