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It can go away with something as simple as your confirmation number for the cancellation of the service. Every call has one when they open or close a service. They should have offered it to you on the call.
Otherwise, I think if you don't have the confirmation of the canceling of the service in some form, you could be in trouble.
Sorry to hear. Most of the people who work at these places are mouth breathing keyboard punchers that just punch the clock, do their 8 hours and go home. No incentive to get anything right.
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