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Old 09-03-2014, 07:10 PM  
DBS.US
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Join Date: Aug 2003
Location: North Captiva Island, Florida USA
Posts: 11,830
I would call and talk to a supervisor and ask for their names (let them know your writing it down) tell them your story and keep calling till they fix it.
Try this site out http://turn.org/consumer-tools/complaint.html
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