As all those ISPSes suck more and more I am pretty close to getting my own merchant account. I already talked to my bank here in Europe and it's pretty clear that they would give me a contract for Visa and Mastercard. And the fee would bee less than 3%
(compared to more than 14% I am now paying at iBill)
Still there are two concerns why I am hesitating ...
1) Chargebacks Ratio
With iBill I am now far below 0.5% but with my own merchant account I cannot use their blacklist any more.
I could scrub customers from suspicious countries but would that be enough to keep my cb low?
2) Chargeback Administration
With every cb you have to respond to letters and everything. Might that additional work exceed the savings I made?
Let me know what you think.