Quote:
Originally Posted by Jel
seriously... how fucking slow was that process. Why isn't there an option right at the beginning that says:
a) I am not a patient person, just skip to the end so we can get this done asap without you telling me about priority moments, how wonderful o2 refresh is, and yes I know it's unlimited minutes/texts that's why I chose that tariff instead of asking for details of it, trying to explain insurance to me which I already said I don't want, and by the way don't run 2 or more live chats at the same time so I have to wait a minute before each cut and paste response
b) I have fuck all to do today, please take 40 minutes dragging shit out
Those with connections... make this happen 
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Dial 202,
press 0, this is not an option,
press 0, this is not an option,
press 0, this is not an option, we're passing you through to some one that can help.(10seconds call connection)
I'd like a new samsung s5 upgrade please.
OK, hold on a moment please........ ( 10 seconds later)
Hello, I hear you would like an upgrade, yes, we have got one in & can send it straight away.
(confirm address & instructions for sending)
Thank you
Done 5min
