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Old 10-07-2014, 09:02 AM  
RuthB
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Join Date: May 2005
Location: Vancouver, Canada
Posts: 7,246
Quote:
Originally Posted by TACNet View Post
Yeah I can appreciate that. However we have been doing it every month for years with no problems and I wish they would tell us if its no longer available instead of just saying its a "maintenance upgrade" and to "try again later".

Been sat here for 2 days trying to load our account thinking this is just a temporary glitch and the fact that I cant get an answer on their phone support doesnt help
Hi TACNet,

Load by external credit card is a service we provide through a 3rd party provider. That provider is currently undergoing maintenance of their system. As a result loading by external CC is not currently functional.

I have replied to your PM, please hit me back.
Thanks,

Ruth
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