Originally Posted by robwod

Ruth is to Paxum like Bari was to Moniker. Both work(ed) in sales and are/were the only real source of support you can get, when they reply. Without them, the company's they rep'ed for went to crap.

Admittedly, I find Paxum's ticket support system discouraging as well as frustrating, especially in terms of ticket response times. It'd be nice to see Paxum staff an office with qualified support personnel, based in North America.