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Old 10-17-2014, 08:15 AM  
Payza
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Join Date: Aug 2014
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Quote:
Originally Posted by HostWanted View Post
So what is this issue below? This has been a very very long time....
Can you tell me whats really going on with it? Not trying to start drama at all, just
want to know whats the scoop.

My name is XXXXX, and let me start by thanking you for contacting us.

I apologize for the inconvenience however the prepaid card provider has encountered some technical issues.

They have informed us that they are aware of the issue and are working on the matter diligently.

I won't be able to give you a time frame as of when our Payza prepaid cards services will be available. As soon as we have any more information or updates we will notify you by e-mail.

Once the technical issue is resolved you may ask for a replacement card.

If you would like to know your local payment options, please go to the following link: https://www.payza.com/features/local-payment-options

Thanks for contacting us, it was great to be able to serve you today.

Best regards,

XXXXXXXX
Customer Support Advisor
Payza Customer Support
We're aware of the issue and have been working with our provider to find a solution, but at this point the problem still exists. While we are working to get the issues solved, we are also looking for alternative solutions and the possibility of launching a new Prepaid Card Program. We had hoped to have more information and updates for our affected members by now but there have been no significant new developments as of yet.

In the meantime, we have enabled Credit Card Withdrawals for our members, so you can now use a Visa Credit or Visa Debit Card to easily withdraw your Payza balance.
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