Quote:
Originally Posted by disinfected
^^jesse.
The entire zombaio operation is likely a 2 man operation. The writing has been on the wall for not months, but years.
People told real stories on this forum. I.e. I bitched about late payments and my account got canned. I.e. I transferred my site to someone and they never received any zombaio rebill money... I.e. they canned another account... I.e. they just put out a threatening letter saying anyone, with any infraction (bram etc) will have their account canned.
When people say... email all your members and tell them to chargeback MONTHS ago... it is to 1) end this nonsense and 2) try to get some of your members on new billing.
Do you know that it is VERY simple for zombaio to transfer recurring members to another biller? They won't because they are selfish pigs and want to drag this out till the last online sucker.
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I can't speak with any knowledge to the rebill issue as I only process singular transactions. I don't disbelieve that some merchants haven't been paid out everything that they're owed, I just can't take that as gospel evidence of malfeasance as I'm not aware of all aspects of each story.
In the case of Bram words violations though, tbh if I was Zombaio I'd do the same. Yes some of the words on that list can be used in a ton of different contexts thus rendering much of the list comical*, but violations of that list come with fees and I don't blame Z for canceling BRAM violation accounts. In the case of ShowMe I suspect the BRAM violations were an excuse to bounce a webmaster in violation of cc rules who also complained publicly, but without those violations would he have been axed? None of us can know for sure so I can't really consider that evidence. I'm sorry that happened to him as no doubt the abrupt transition caused him a ton of stress, but is it evidence of a huge ruse on the part of Z? I can't say that with any confidence.
As far as enabling the ability for webmasters to transfer rebills to a different processor, yeah that would be the decent thing to do but their choice is not illegal. I really do feel for those who do use Z for rebills though. It was effortless for me to switch over (at least from a client payment perspective) to a new processor because I have none of the concerns vis a vis monthly repayment systems that many of you use. Still, Zombaio choosing not to implement a transfer service for merchants to move their rebills to a new option isn't evidence of a scam, but rather a company (perhaps shortsightedly) choosing a course more proprietary than would be prudent given the circumstances
as far as Zombaio being a two man operation, not disputing you there. Frankly I don't care how many principals are involved, the point is when ish gets dicey I want to hear from
them. The support team -while incredibly helpful in my experience- is not a substitute for open and honest communication with those who actually run the company
Quote:
Originally Posted by lagcam
I can't argue with any of that. I think that you have only ever spoken honestly and sensibly on this subject but others here cannot say this and their posts don't help anybody.
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^^^^back atcha, and agreed
*I do find it hilarious that the cc companies would fine me till kingdom come if I tried to sell a video with the description:
"after sleeping the night away I awoke from a perfect slumber to the tentacle-like fronds of my bedside fern waving in the breeze. I look out the window and get drunk on the beauty of a vibrant sunrise, unwilling to break gaze as the perfection of the moment slips over and smothers every worry and doubt that lurks, unconscious for the moment at least. I gaze into the sun and the vibrant colors that accompany it's rise. I finally slip out of bed feeling drugged by the beauty of that sky, hypnotized by its radiance. I hate that when I finish my morning Monster Zero I'll have to toss the can instead of recycling it. The lack of recycling facilities here violates my tenet of trying to minimize my eco-footprint on this beautiful land, and leaves me feeling incapacitated in pursuing that goal. Smothered by guilt I head for the gym. Time to get intoxicated on endorphins as I murder my cardio circuit. After that I'll piss myself off reading the morning paper. I wonder what's required to force people to think for a change instead of sedating themselves on soundbites? Shit, are people too tortured and tempted by stupidity, with the easy out of choosing not to analyze a vision these days to even hope for that? I remember back when I was a kid, underage, hating that I couldn't vote.
or in other words, my totally innocuous morning were it captured on film. yes I have too much time on my hands tonight but I'm in a cam show and my guy has left me to my own devices as he's fielded work calls for the past half an hour. It's either this or go for a swim until he's done and I don't feel like taking off my mascara.