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Old 02-02-2015, 12:46 AM  
Zombaio_Paul
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Industry Role:
Join Date: Nov 2014
Posts: 9
Quote:
Originally Posted by Mark2 View Post
OK little boys and girls...don't play with matches, don't run with scissors, and don't ever use Zombaio.

I have been reading this forum for a few years and finally decided to register so that I can tell everyone that they should have listened to those members that raised the red flag about Zombaio a long time ago. To those of you that post statements like "give them a chance" or may have some reservations of jumping ship, GO FUCK YOURSELF.

I don't want to rehash what we all already know about Zombaio and their terrible customer service where Michael, Jasper and David will flat out lie to you. If you have ever used Zombaio then you know the payouts have always been late, but at least they were paying out until early last year when they just stop making payouts. Then months later Zombaio made a fake sale to Paynet and promised to rectify all the past debts and make new payouts on time. The reason that Zombaio needed a fake sellout to Paynet is to force clients to sign a new terms and agreement so they can now keep your unsettled transactions (money they stole), restructure how and when they will payout, and force clients to make Zombaio their sole or top processor or they will punish you by placing you as inactive and you can not get your payout until you bring in new revenue. It is a total scam.

I write this so that those who are still using Zombaio can hear the testimony of a small businessman just trying to make a living and the pitfalls of dealing with the devil (Zombaio). I take full responsibility for being so obtuse that I didn't take the advice from some board members on this forum a long time ago. Especially when my friends at VD Bucks jumped ship I should have jumped too. When Zombaio announced they were selling to Paynet I decided to give them a second chance and thought things would get straightened out, but instead it is even worse then before (if that is possible LOL).

Here is my saga...Zombaio stopped paying me back in mid 2014. They strung me along for three months with promises of restructuring. Then Paynet came along. I received two payouts that were a month late. And of course Zombaio kept 3 months of previous "unsettled transactions". The last payout I received was for November and I have not had one since. As always, I contact the three stooges (Michael, Jesper, David) and got the typical reply of "tomorrow", "this week", etc. I complained to them that Paynet is the same old Zombaio. I went on to tell them that any company that can not pay their unsettled transactions and can not make payouts on schedule is a company that is either insolvent or it is a pyramid scheme by design.

Here is what zombaio did because I complained. First, they stopped replying to me. When I sent an inquiry as to why they don't reply and when am I going to get my late payouts Zombaio began deleting my inquiries. Then they deleted all my payout reports and then all data was no longer available.

Zombaio stole all my unsettled transactions and kept all the payouts due and will not reply to any communications.

A lesson learned the hard way.
Send me your merchant id and I will take a look at this. The last person that told me their payout reports had been deleted was mistaken and I am sure that this is the case here also.
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