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Old 02-06-2015, 07:32 AM  
Tom_PM
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Join Date: Feb 2005
Posts: 16,443
I was a store manager for many years out of a decade long stint with the company. Back in the mid 90's handheld cell phones were getting really popular and going through some inventory I found one model was reduced so far in value that I could give it away free as long as the person signed up for service. Since that wasn't fully legal, I had to charge 1 penny for the phones. For 2 months I contacted every region and got every remaining phone that was complete enough to sell into my tiny store. Had back to back 50% sales gains and the awards to prove it.

Ironically, that was as close to anything else that signaled the death of the stores. The move towards pure services instead of products was too enticing for the idiots at the top. We did sprint long distance signups, credit card signups, extended warranty sales, DSS dish sales, Dish network, Primestar, oh and don't forget pagers and ADT alarm system.. All of these are services that you make pure profit from because you don't have to carry a single piece of inventory when you get right down to it. Sign people up for the service and you made money. Stupid, stupid people.

The core of that company was always the small pieces and parts that you don't get with your name brand product. Then RS started trying to carry name brands too. Terrible product buyers never made a good buy, not even once! From square zero, RS could not sell name brands because their own cost to the stores was higher than the competitor was selling to the consumer. As soon as shit would come in with an IBM, RCA or other label, it was a loss leader! Stupid, stupid people.

The manager trainee course used to be highly valued by head hunters from other companies too. As silly as it sounds, the employees all had to pass certifications so they could hold a real conversation with customers and actually help them buy what they needed. When Best Buy came to my home area for the first time, the stores were flooded by BB managers looking to recruit!

This is what they get for hiring a CEO from outside the company back in the early 90's.
I recommend Tandy's Money Machine for anyone interested in other early day info about the cash cow of Tandy corp. Did you know that some of the first "Tandy" computers were literally purchased IBM's with the case changed? People did time in jail for that but it was gutsy shit that made them who they were. Was a good company for a long time. RIP
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