they will offer support to you not your customers.
there are companies out there that will do your end user support per ticket or for a flat rate for x amount of hours a month its not standard tho most people that use reseller hosting deal with the easy tickets themselves and just contact the company they get the reseller account from when its something they dont understand.
Quote:
Originally Posted by sonofsam
http://resellerclub.host/bluehost
Under support platform, does that mean they offer support or they just supply the platform for you to be able to do customer service?
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