CCBILL is saying the password field is encoded with something they cannot use. It's just default mysql
it looks as if there may be a conflict between the database setup and what we are able to provide. The encryption for passwords stored on your MySQL database appears to be set to the MD5 encryption type, and what we are able to provide works with only the crypt() encryption type or ono encryption at all. We commonly see no encryption used since the database itself is password protected.
Thanks!