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It's never taken me more than 15 minutes to get a response from the support team at Amerinoc. I hosted there for over a year and put in dozens of tickets about my server downtime. My server would go down for at least 15-30 minutes almost on a daily basis. Wasn't a problem until I started hosting a mumble server on it.
Overall, response to support tickets were great but the stability of their servers suck and noone could fix it. They even moved me to a new server and the same shit kept happening.
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