Quote:
Originally Posted by BlackCrayon
if this is true tell the domain bloggers. this will get publicity and may convince afilias to back off.
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Yes, it's true ...
Actual status:
On January 21th I got an mail from my Registrar and they ask me, what I want to do: Pay more or give it back.
I wrote that I don't pay more and that I send an complaint to the ICANN.
I get no more answers and the domain is still in my portfolio.
On March 3rd, I get an mail from the ICANN:
ICANN does not have contractual authority to address any customer-service related matters that fall outside of the Registrar Accreditation Agreement (RAA) e.g. over billing, multiple billing or the amounts charged as transfer fees. Complaints about a registrar's performance that cannot be resolved with a registrar may be addressed by private-sector agencies involved in addressing customer complaints.
and on March 11th, I get also this mail from ICANN:
Please note that ICANN?s authority is purely contractual and limited to the Registrar Accreditation Agreement (?RAA?), the Registry Agreements (RA) and ICANN?s Consensus Policies. ICANN does not have contractual authority to address any customer-service related matters that fall outside of the aforementioned agreements e.g. pricing. ICANN does not set minimum or maximum prices for registrations and renewals. Pricing decisions are within the discretion of the contracted parties, subject to compliance with the terms of the RAA and RA.
In order to assist ICANN in determining whether ICANN has authority to intervene, please provide the following records and information before 18 March 2015:
- A copy of all your communications with the registrar regarding this matter and a copy of the registration agreement that you entered into when registering the domain name.
Will see what the future brings ;-)
Cheers
BEE