Guys,
Looking for some tips on how to fight chargebacks effectively.
Getting started on the first cases:
# Example case - Customer claims his purchase is fraudulent whilst having logged in to the members area on multiple occasions downloading over 6300mb of content. The IP address is an exact match to his geographical location. The customer never contacted the customer support to resolve the case and went straight for a chargeback.
Think have a pretty good case against the member, anyone got any tips?
PS: Feel free to spam any chargeback related services. Would like to know more about them.
Thanks in advance
