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Garywell · 03-23-2015, 06:03 AM

Hi!

We've been working with payoneer about 2 years. In 2015 we've decided to change the account owning company. Old company was expensive to support. My managing director sent all neccessery docs to Talia, she's the person who supported us, not for the first time, but finally docs were aproved and sent to copmlaince team, as I uderstand.

After several days we've got the reply from Talia:
Unfortunately the partnership with Payoneer wasn?t approved. The reason our compliance team gave is as follows: ?Partner submission does not meet Payoneer compliance and risk policies.?

we've asked: what should we change to meet Payoneer compliance and risk polices?

reply:
I?m sorry, but we won?t be able to work together any longer. I wish you the best of luck with all of the other payment solutions you already have in place.

Thanks,
Talia

Need contacts of the person in payoneer, who can help us.

03-23-2015, 06:03 AM
Garywell Confirmed User Industry Role: Join Date: Apr 2004 Location: Czech Posts: 240	Payoneer closed account Hi! We've been working with payoneer about 2 years. In 2015 we've decided to change the account owning company. Old company was expensive to support. My managing director sent all neccessery docs to Talia, she's the person who supported us, not for the first time, but finally docs were aproved and sent to copmlaince team, as I uderstand. After several days we've got the reply from Talia: Unfortunately the partnership with Payoneer wasn?t approved. The reason our compliance team gave is as follows: ?Partner submission does not meet Payoneer compliance and risk policies.? we've asked: what should we change to meet Payoneer compliance and risk polices? reply: I?m sorry, but we won?t be able to work together any longer. I wish you the best of luck with all of the other payment solutions you already have in place. Thanks, Talia Need contacts of the person in payoneer, who can help us.