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Hi ohjulien,
Maybe you find their steps to be a pain in the butt, but if you think about it they are going out of their way to protect your account for you. And besides, they tell you exactly what they need from you and in what format, size, etc to validate your account. Why not just follow their instructions?
Think about it. You are some guy, from a new IP address, at a new address, with an expired card, claiming to be someone else. Can you imagine how upset you and everyone else would be if someone else pretended to be you, gave them different information than what they had on file for you, and released your funds to them?
If you follow their instructions you will have your account fixed up asap. Fraud and identity theft is a huge problem. I think the way Paxum does things is the way it should be done.
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