Quote:
Originally Posted by Bryan G
So on Tuesday I went to the bank machine to take out $240 via my Paxum card. I could hear the machine trying to give me the money. Then all of a sudden the bank machine went out of order. It said the transaction was cancelled. However, I checked my paxum account and the money was withdrawn!
I called TD bank and they said I had to contact Paxum first. Chris and Paxum have been very helpful so far. However, I don't like the fact I have to pay $40 in order for them to investigate the matter.
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2 Weeks ago, the exact same things happened to me when travelling in Argentina.
I'm so pissed off. It's not Paxum's fault, it's their partner bank who is asking for 40 bucks ... but I feel really bad about it. Like, if it happens again, at each bank error I will have to pay 40USD for nothing, it's sad.
My card is also about to expire etc... the exactly same scheme that you've had. Chargeback is in process right now.