Quote:
Originally Posted by ravo
Interesting.
But the restaurant made more changes than just a "no tipping" policy. I'd guess that if the owner did all the other changes (employee shares, profit sharing, health insurance, etc.) and KEPT tipping, the performance change will still be the same. Just a thought...
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Would be interesting to know how did the numbers of clients change. I read just half of the article, sorry if that was mentioned there.
Did they attract more clients because of no tipping? I know many people not liking the procedure of tipping (not because of being cheap, but the procedure itself).