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Question: For all those webmaster who STILL WAITING the old pending payments, do you still in contact with someone from Zombaio?
Im not getting any reply from Zombaio Support \ Inquiries.....
Im still using Zombaio as primary biller for all my sites and Im getting pay in time for all new sales & rebills BUT Im still waiting for more than 6 months at the moment for pending payments before the change of ownership & new platform effective nov 1st. 2014.
What for those like my who trust & believe in Zombaio???
What else we need to do??? how much time we need to wait???
Thanks!
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Zombaio Operations Department, 2014-10-06 13:29:05
A message from our VP:
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Transactions processed prior to 1st November and any historic amounts owing:
In the majority of cases, transactions processed up to and including 31st October will be settled in accordance with the present terms of business, however, as funds from the sale transaction will be released to us in stages, some accounts will be paid before others with priority being given to accounts sending new sales.
We understand that this is not ideal, but we believe it is the best way for us to ensure that everybody will be paid what they are owed and ongoing business will be settled timely. As a goodwill gesture, anybody not paid up to date by the end of November, will have interest added to the debt at the rate set by Swedish law until such time as the settlement has been made.
New agreements and more detailed information will be issued in due course, but if you have any questions about anything mentioned here then please contact your account manager or support.
Best regards,
Tomas Anderson
VP Payment Systems
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