Quote:
Originally posted by shap
Cherrylula that is exactly what I told ibill. Here we are running a business in an industry where our clients don't trust us. They've been screwed over by scams and we have to work extra hard to earn their trust. Then out of the blue they get double charged. All that hard work is out the window.
Hey Kev, I looked over our accounts and noticed that not all of our account saw double billing. Luckily for us it was only our biggest sub accounts. Our older account (pre nov 2002) were ok. It looks like they ran the rebills before noon and then double charged everybody in the afternoon.
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shap I just e-mailed you please check mail ;)