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Old 07-19-2003, 09:16 AM  
Stallion
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Join Date: Jan 2001
Location: FL
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Shap,

like you said earlier I would take the proactive approach and contact each customer and refund them the "extra chargers" and explain to them what happened and that should help out some as far as chargebacks.

Don't let them deal with Ibill Support or otherwise you are likely to have them all chargeback.
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