Thread: paxum card expired one day before expiration date
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Old 07-31-2015, 02:47 PM  
RuthB
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Join Date: May 2005
Location: Vancouver, Canada
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Quote:
Originally Posted by TeenCat View Post
now that is great ... so my card have to expire 07.2015, so still have to work today, but i have received that my card just expired, so i cannot withdraw today as i wanted and all my money there are lost? this is some seriously fucked up shit ... paxum, wtf? ... have a nice weekend everyone anyway ... but fuck, paxum card ...
Hey TeenCat,

I'm sorry you didn't manage to withdraw your funds before your card expired, but don't worry, your funds are not lost!

After you activate your new card, simply open a ticket in the Message Center of your Paxum account and ask for the funds on the expired card to be transferred to your new card. Our support department will then submit a request with the bank to complete the transfer. The bank usually performs the task within a few days, and the funds will become available on your new card.

Thanks,

Ruth
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