Quote:
Originally Posted by hentaiwebmaster
Hello,
So first I would like to tell my story, I asked choopa to cancel my hosting on feb 2015,
I just checked 2 days ago and they still charged me 899$ till this day! Total of 5 months.
I want to say that I only had a 13 months contract with them on June 2013! Today we are on Aug 2015!
So I should deserve a full refund, I asked them for the refund and what they said is the contract is auto-renew every 13 months !? How is that possible if I have not signed any real/electronic document to continue another 13 months?
They refuse to give me a refund even though I have not used their hosting since the end of feb!
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If the agreement provided for renewal of the service and you didn't provide the proper notice to cancel then that's probably what you're going to have to wear.
What did the contract say specifically ?