Quote:
Originally Posted by AdultKing
If the agreement provided for renewal of the service and you didn't provide the proper notice to cancel then that's probably what you're going to have to wear.
What did the contract say specifically ?
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That is what I wrote to them on FEB 2015 "hello I ask you to please cancel my hosting plan as it is too expensive for me.
Please cancel it I am moving to m3server because they have a better price.
Thank you.
Mark
"
That is what they wrote to me after I asked for a refund:
Mark,
After reviewing your account, It would still be under the 13 month contract.
Quote ID: SQZF-411
Title: Mark Dedicated Solution REVISED 11 JUNE 2013
Description: Two (2) of the following dedicated server configurations:
-E3-1240 CPU
-16 GB RAM (upgradeable to 32GB)
-2x 1TB HDDs
-1x 300GB SAS HDD
-CentOS 6 64 Bit
-cPanel License
-30TB of Shared Bandwidth
-40TB of CDN Transfer (no change to CDN plan)
-13 Month Term beginning 06/15/2013
NOTES
~ $0 Setup Fee
~ Migration assistance available at $225/hour, measured in 15 minute increments
~ 10 business day window to complete migration to avoid additional fees
Setup: $0.00
Monthly: $899.00
Term: 13 months
Electronic Signature: *******
Your service wouldn't have expired until 07/24/2015. With that said your account cancelling at the end of the billing term (08/15/2015) is correct and no refund is due at this time.