Quote:
Originally posted by shap
Hi Evil Dan! The double billings don't show up in your stats. I'm guessing if you haven't had any emails you are probably safe. You might want to call ibill tomorrow to make sure your members weren't double billed.
As for us? The emails keep rolling in. We've got 10 guys so far that were quadruple billed, and they aren't happy.
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What really sucks about that is that alot of people won't bother contacting you, they'll go straight to their bank.
And then not 1 but 4 chargebacks.
At least the ones emailing you, you can credit them back and give them a free month and they should be ok. Of course, you credit them 4 times and Mastercard counts all 4 of those against your chargeback ratio so you're still fucked.